You sleep propped up because lying flat hurts, and the elbow flares every time you grip a mug. A short assessment comes first, then a practitioner consultation that goes through your pain and everything you've tried.

Takes a few minutes. We'll contact you within one business day. Not for emergencies: for urgent symptoms call 000.





Sound familiar?
After a short assessment, your consultation with an FX practitioner starts with the arm as it is now, so you're not retelling it from scratch.

You've probably done the sensible things already. In your consultation, the practitioner starts with the pain itself: where it sits, what sets it off, how it behaves at night and which everyday tasks it's taken from you. Then they look at everything you've tried and been told, and set out a next step, with the reasons. That may be a change to your rehab, more tests, treatment or a referral.
Your consultation covers:
Night pain, reaching up or behind you, the burning on the outside of the elbow. What sets it off and what eases it.
Sleeping, getting dressed, carrying the shopping, gripping a tool, swimming or gym class.
Physio, exercises, braces, scans and any other care. What helped, and for how long.
Typing all day, lifting at work, caring for others. The things you can't stop doing.

Your personalised plan may include:

Treatment is only recommended when the potential benefits are considered appropriate against the risks.

A few minutes online: where the pain is, when it hits, what it's taken from you and what you've tried.
Within one business day, the FX care team contacts you, confirms your details and books a phone consultation with an FX practitioner.
Over the phone, your practitioner goes through your pain, what you've tried and any scans or reports you share.
It may include rehab, lifestyle advice, tests, a referral, treatment where appropriate or in-person care.
Follow-up reviews to check how you're going and adjust the plan where needed.

Treatment only where clinically appropriate

Your pain, in your words, from the start

What helped, how long and what happened next

A review of everything you've tried

Next steps explained with reasons

Reviews that adjust your plan

Advice for sleep, dressing and gripping

Plain advice if you need in-person care
You don't need to know what's wrong. Tell us where it hurts, when it wakes you, what it stops you doing and what you've tried. We'll contact you within one business day to book a consultation. Your practitioner then sets out a next step, with the reasons. That may be rehab, testing, treatment or a referral. Then you decide.




Have a few more questions about how our treatments and services work? Here are the most common.
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Medical disclaimer:
The information on this page is general and does not constitute medical advice.
Treatment options, potential benefits and expected outcomes vary between individuals. Completing an assessment does not guarantee access to a medicine or treatment.
All treatment decisions are made by an appropriately qualified practitioner following an individual clinical assessment.
Some treatment options may be prescription-only (S4) medicines. These can only be prescribed by a registered practitioner following a consultation and individual clinical assessment.
Some emerging treatment options may have limited clinical evidence or may only be available through specific regulatory pathways. Your practitioner will discuss the relevant evidence, limitations, potential risks and alternatives before recommending treatment.
Individual results vary.